Customer Testimonials
Customer Testimonials from our Guests
Great friendly sales force with everyone willing to help out.
My first time at this dealership. Just to get my free oil change. Before I went to another Jeep dealership and they were so awful so I decided to try this one in Plymouth. Everything went completely smoothly and they even vacuumed out my car and ran it threw the car wash. All it took was like 45 min. I highly recommend their service department and will be definitely going back to this one.
I originally made an appt online for Tuesday April 26th. When I got there I was told that I wasn’t in the computer….. not happy.! I snapped a pic of my appt and showed it to the woman working behind the desk. She said she could try to slip me into the schedule, but I had to get back to work, so I declined. Made another appt for the following week while I was at Best. Arrived & the service was as excellent as it always is. I know Nothing is perfect …….but after dealing with the gentleman I ...
On my way to the Cape for a week end wedding, my Grand Cherokee's alternater stopped working. Fortunately I was able to make itt off the highway in an attempt to have it serviced at Kingston's Best Jeep Chrysler Dodge dealership. I did not quite make it, but with AAA's assistance msfr it to best before closing. I telephoned ahead to Best with my tale of woe. They provided the best possible helpful and efficient feasible service . They sent me off with a loner for the weekend, ordered the part, and had it installed ready for my ...
I brought my 2022 Jeep Wrangler in for an oil change, and was greeted right away. The same gentleman held the door to the waiting area for me, and the service manager checked me in so that I could run an errand. I was even offered a ride over to Walmart. The service was performed in a timely manner, and I was on my way!
Extremely stress free process from initial contact to delivery of my new vehicle!
I’ve been going to Best in Plymouth for years now- specifically for service. I went in with a suspected slow leak in my Jeep’s tire. Quick turnaround. However there was a miscommunication with the technician and service department- he did an oil change. It’s ok- mistakes happen and luckily the reason I was there was nothing too serious! They apologized when they immediately realized the error and quickly fixed the leak (less than 10min) and didn’t charge me for the oil change nor the tire leak. Mistakes happen and they remedied the situation as quickly and ...
I had the BEST experience with Best Chrysler Dodge Jeep RAM! I hate having to go car shopping & was over finding a car I liked and it being gone the moment it was put on the market. Brandi & the team went ABOVE & BEYOND to help me in every way from beginning to end, even with all the bumps in the road we had along the way. DEFINITELY RECCOMMEND!! A++ 500 STAR SERVICE!! THANK YOU BRANDI!! We love you & our new car & will definitely be back 🙂
10 out of 10 I recommend Best for purchasing a car. They are so professional and friendly and knowledgeable, and the process was very smooth. Buying a car isn’t always something people love to do - myself included - but it was so easy there I would do it again in a heartbeat. Shout out to AJ and the finance person who helped (I think his name was Tim?) - they were amazing. I would refer anyone to them without reservation. 😀
Extremely satisfied. Great people and THE BEST experience!
Very accommodating. Professional, friendly, knowledgeable.
What's to say? I keep bringing the Wrangler back as scheduled or necessary. Which mercifully has been just regular wear and tear.
I have enjoyed my experience both for vehicle service and purchasing my vehicles.
Excellent, efficient service. I would highly recommend Best Chrysler Dodge Jeep service and I drive up from the cape!
Great experience! Ended up purchasing multiple vehicles, which wasn’t our original plan starting out, but we’re really happy we did. The entire process was pretty painless thanks to our Sales Associate, Brandi F. At no point was there ever any pressure put on us to make a rushed decision or to make any purchases, and any stereotypical “car salesyness” approach never was on display. She talked “with us” and not “to us,” conversing back and forth in normal conversation. Knowledgeable, responsive, transparent and extremely pleasant. Brandi F. could not have been better to work with! Also, Ben H. (...
Friendly, knowledgeable and excellent customer service.
Completely satisfied!
I went in to see what my options were and all the staff there were very friendly and informative! Alec didn’t put any pressure on me to buy or lease anything and told me all my options and picked out the best car for what I needed/wanted! I ended up leaving with a new lease that I LOVE!
Going to Best was one of the easiest experiences we have had in buying a car. The sales/finance team were friendly and knowledgeable. We did not feel any pressure to make a decision on the spot.
Best is a first class car dealership! Besides getting my inspection sticker, they washed and vacuumed my jeep. I didn’t expect this and was thrilled. Thank you, Best!
I have puchased 2 vehicles at Best over the last year . Both experiences were great. I went there after being told at another local dealer that there was no room for negotiation the price was what it was and I had to put a deposit down within 24 hours or the vehicle I was interested would be gone .
Brandi our salesperson and Ben the finance manager we’re both fantastic and made the whole experience enjoyable and quick! Would absolutely go back to Best at the end of our lease!!
Marty from service was exceptional. He went out of his way to work with my warrenty company to get my jeep fixed. He kept me up-to-date on the status of my vehicle. He even called to get my final amount lowered. (Warrenty company was not Jeep). I would definitely do business with them. GO Marty!
I was looking to upgrade my vehicle when my lease was up and visited Best Chrysler Dodge Jeep Ram. I worked with Gary who was excellent. The whole staff was very accommodating and knowledgeable. We never felt pressured and could tell Gary had our best interest at heart. He was very easy to work with and it made the car shopping experience enjoyable. The facility itself is clean and easily accessible. I would highly reccommend this location to those looking for a non-stressful place to buy a vehicle with friendly staff!!
Our sales person Gary Rose was so good to work with. He was very knowledgeable about the Jeep we purchased and gave us all the time and attention we needed. We would highly recommend him.
The entire transaction was excellent. We had very specific requirements. The salesperson took our requirements seriously. He was professional and helpful. I'm pleased. Thank you to the whole team there!
My 2014 Jeep Grand Cherokee was having an issue where the driver side heat was only blowing cold air. Passenger side was good. Originally brought it to Quirk to fix since they are closer to my home. Got it back from Quirk, wasn't fixed. I brought it back to have them try again. Quirk actually told me they couldn't figure out what as wrong. I had done some homework on the issue and suspected I knew exactly what it was, Quirk refused to take my advice. Brought it down to Best and they fixed it quickly and determined the ...
Always great staff and work is always done perfect
Very customer focused, everyone was willing and able to help, by far best Jeep Dealer in the area. I wouldn't go anywhere else.
My experience with Best was awesome and I can say that this is a well-run, honest establishment. Want to know why.- read on: I went to Best after I had the service department from the dealer I bought my Jeep at give me a run-around. I bought a Wrangler this past year and I love it. Best feature? Taking the doors off. I did this over the summer but when I put them back on, some of the electronics on both front doors didn't work and the remote start failed to work. I took it to Quirk in ...
The service department demonstrated great team work. Everyone was cooperative and informative.
Best is always very organized. They make servicing your car seamless and if you have to wait, very comfortable. So far every repair has been great quality and they explain everything they are doing and why.
Easy and fair negotiation. I was treated great all around.
Everyone was friendly no contact. In and out.felt very safe and the washed car was a plus
Despite the crazy issues with the vehicle buying market, I went to Best Dodge and ordered a 2022 Ram in late August. My salesman, Alec Kayla, was fantastic throughout my buying process. His personality is perfect for your car buying experience if you enjoy someone that is thorough and easy to talk to and deal with! The build time was projected to take up to 6 months which was not the best news but obviously out of their control. Alec kept me up to date as to the progress of the build and let me know where it was and an ETA ...
Employees were a dream to work with from sales to finance. Attentive, kind, thoughtful, knowledgeable. Hands down the most pleasant experience I have ever had leasing a car. The dealership is lucky to have such wonderful employees. I look forward to a very long relationship with this business.
My experience with BEST was fantastic. Carey was easy and comfortable to work with, knowledgeable and followed-up on every question and request promptly. Very pleased with my leasing experience at BEST.
This is our third purchase at Best. They are always friendly and courteous. They are a pleasure to work with. We have recommended them to many of our friends.