Experience Award-Winning Customer Service at Best Chrysler Dodge Jeep Ram

August 29th, 2016 by

Customer 1st Award for ExcellenceWhen it comes time to buy a car, most drivers prefer to choose a dealership that excels in customer service. You want your needs to be met and you want to be treated with the respect and attention you deserve. Rest assured that great customer service is exactly what you’ll get when you choose Plymouth’s Best Chrysler. That’s because we won the FCA Customer First Award for Excellence, an initiative that was designed to elevate customer satisfaction.

2,600 dealerships across the country were eligible for this award.  The focus was on the sales and service experience, employee training, and facility condition. Dealers were given goals out of five “pillars”—facility, customer processes, performance, employee survey, and training certification. These goals had to be met in order to achieve the award. Out of the 2,600 dealerships, only 126 earned the award.  Best Chrysler Dodge Jeep Ram in Plymouth was one of them.

At Best Chrysler Dodge Jeep Ram, customer service has always been our priority. We believe that combining employee satisfaction with customer satisfaction equals a quality business practice. This is why we hire nice and friendly people to fill each role.  Then, we arm them to develop within the company. In fact, most of our team members have graduated from Disney Institutes “Approach to Customer Service” course, so they truly understand how to provide customer service.

As winners of the FCA Customer First Award for Excellence, we have received an awards and recognition package that demonstrates our commitment to service. From recognition on websites to the fancy award in our showroom, there is plenty that allows us to show off our skills in the right way.

Visit Us Today

In order to truly experience great customer service, you must experience Best Chrysler Dodge Jeep Ram today for yourself. Visit us today at 520 Colony Pl Road in Plymouth to receive the best service or to check out the great inventory we have in stock. You can also contact us online or call us at 508.747.1550 to learn more about us, our commitment to customer service, or the FCA Award.

Posted in Dealership